Complaints Against Trustpilot

Listing Class Action Lawsuits

Complaints and Unethical practices
Also including Better Business Bureau Complaints

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Can Trustpilot be trusted? In short No
Trustpilot - Reviews And Complaints

This company is obviously in the business of posting fake reviews for scam and rip-off companies. If you post a real 1 star review they will email you and say they need solid proof that you used the company or they won't post your review. And when you email them a copy of a Paid PayPal Invoice they email you back saying that's not good enough.

K.Franklin

Aug 26 2017

I have had customers try to make positive reviews and they get deleted. This site is a fraud and is having detremental affects on my company . It should be taken down

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Gabriel C of US

Sep 17, 2022

I posted a bad review about my energy supplier and they not only removed but i was banned . Even now i cant post any reviews because i cant log in anymore. Trash

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Gail O

August 26 2022

trustpilot removed all my reviews on their site even after i sent them all the documentation they needed to verify all this..it seems they only want good reviews. which make the retailers look good. and allowing them to rob people in a cost of living crisis, they dont have any integrity at all....this is very shameful

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Alex R - United Kingdom

September 11, 2022

Really unimpressed with the way trustpilot works. I signed my company up, got about 100 5 start organic reviews from genuine customers, and then trustpilot removed about half of them (so far - more to come no doubt). I have very un happy customers who have poured their heart out over a review. I’m told by trustpilot I need to go through their official invite process, which basically means I need to upgrade to a paid plan, to ensure reviews won’t be taken down. If I had known upfront, I wouldn’t have bothered with Trustpilot.

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sghweywbs of US

Jan 25, 2018

TrustPilot does nothing - absolutely nothing - when fake reviews are reported to them.

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J Carpenter - United Kingdom

September 17, 2022

4 stars apparently from everyone which is convenient for TP as I cannot get a review published about anyone whom pays them. I will now predictably receive a dull platitude from a TP- sad to see this company fail due to simple greed.

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New York

Oct 08 2015

Trustpilot is a SCAM! Many of its positive reviews are FAKE! Yet Trustpilot deletes genuine negative reviews! Internet. Businesses pay Trustpilot thousands of dollars to improve their images via this scheme.

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Old Bones of GB

Nov 27, 2017

Trustpiliot aka Trashpilot is manipulated by them to show the reviews they want rather like paying Google to have your advert first in a found search. Nothing impartial or trustworthy about them at all not to be trusted in any way shape or form. I will only leave my reviews reputable sites.

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Againstblatentfraud - United Kingdom

September 03, 2022

Trust pilot us not to be trusted. They humour the companies you are complaining about! LOTS OF PEOPLE IN THE KNOW take TRUST! PILOT with a large pinch of salt!

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Tony H of US

Sep 30, 2016

Trustpilot is crap, therefore you are. Here is my story: I bought a online service, and turn out it was a scam, I was so mad about that, therefore, I wrote a review from TrustPilot.com... I have read on "the guardian" that TrustPilot is where the scam service use paid review to write good about them, therefore, in my opinion, they got paid from scam to prevent from bad review.

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